How do seller payouts work?
Sellers set up payouts through Stripe Connect before a sale is paid. After the buyer's payment succeeds, the payout stays on a three-day hold. A daily release process checks eligible payouts after the hold and starts the transfer. Start payout setup before listing or selling.
How is a card's balance verified?
When you list a card, submit balance proof through the listing flow. CardCycle sends the listing through retailer balance verification before approval; cards that come back underfunded are rejected rather than published.
How does bidding work?
Browse live auctions. To bid, sign in before bidding. CardCycle accepts one bid per email on an auction, and you can raise it later. Your bid must meet the auction's minimum next bid, and a higher bid can move you out of the lead. Use My Bids to review active, winning, won, and lost bids.
What fees does CardCycle charge?
Completed trades have a standard 5% buyer fee and 5% seller fee. Some high-chargeback categories also carry the configured seller surcharge on top of the base seller fee. See the current fee details on the pricing page.
What happens if there is a dispute?
If a buyer payment is disputed while the payout is on hold, the seller payout is blocked and the transaction is escalated for review. Contact CardCycle support with the auction or listing details so the team can investigate. CardCycle does not promise an automatic refund or replacement workflow; the next step is review and resolution.